Choose Allow in the Safari dialog box to allow Zendesk to use cookies and website data while browsing the domain.
You will be prompted by a Safari dialog box whether or not to allow cookies to be used by your Zendesk domain.
To log in to Zendesk using a Safari browser This behavior will be the same for agents and administrators. While logging in, you will have to acknowledge several prompts to indicate your acceptance of cookies in the browser. To address the impact of cookie restrictions in Safari browsers, Zendesk has introduced a new flow that recognizes when you are using a Safari browser on a host-mapped domain and prompts you to authorize Zendesk to use cookies. In turn, restricting cookie usage has an impact on many popular, browser-based applications, including Zendesk. To protect personal information, these safeguards can restrict how first-party and third-party cookies are recognized and used in the browser. Recent versions of Apple Safari browsers include Apple’s Intelligent Tracking Prevention (ITP) safeguards.